How to Identify Norton Scam Emails and Block Norton Spam

Introduction

Norton is a popular cybersecurity suite among users, particularly for its antivirus and VPN. Its large user base and trustworthiness make it a prime target for scammers. The Norton email scam has been around for ages, but people continue to fall for it. The main reason is the impersonated service's credibility among users and the sophistication of the scam. In addition to Norton scam emails, legitimate but frequent marketing emails from Norton are a problem, too, as they contribute to inbox clutter.

Identifying Norton scam emails from legitimate ones is crucial to avoid financial scams or compromising your account and data. In this article, you'll learn how to spot scam emails impersonating Norton and block Norton's marketing spam emails.

What Are Norton Scam Emails?

Norton scam emails are fraudulent messages designed to look like legitimate correspondence, such as invoices, subscription renewals, billing statements, or security alerts.

Norton LifeLock Scam: A Typical Example of Norton Scam Emails

Norton lifelock scam email is a common example of a Norton-related scam. The recipients receive an email seemingly from Norton claiming that their subscription has either been renewed or extended, and the money will be charged to their linked account within 24 hours. In a panic, users call the helpline number provided in the email to cancel the purchase. The scammer then asks for their credit card details, resulting in financial fraud if the users provide it.

Recognizing Norton Scam Emails

Identifying a Norton scam email can be tricky. At first glance, it is hard to tell. Scammers craft their emails exactly like a legitimate Norton email. However, the key is to pay attention, which most users don't since the scammers deliberately create a sense of urgency. The recipients are prompted to take immediate action, thus overlooking signs of a scam or phishing attempt.

You can tell whether a Norton email is a scam or not by looking for the following signs:

Mismatched Sender & Email Address

It's easy to overlook the sender's email address, as most email clients only display the sender's name outside the email. Scammers exploit this weakness by using Norton's name but a random email address.

If it's a random email address, it is definitely a scam email. However, scammers also use spoofed domains to send emails. So, it's always safe to verify by checking whether it's listed on the official Norton website.

Generic Greeting

Norton scam emails do not address the users using personalized greetings but use something like "Dear user" or "Dear subscriber". This is because scam emails are often sent in bulk, and scammers don't usually research the recipients beforehand. However, sophisticated scam emails like spear phishing target specific users, making the email look credible.

Grammar and Spelling Errors

Norton Scam emails usually contain grammatical or spelling errors as the scammer may not be a native English speaker or may have created the email in a hurry.

Image: UT Health San Antonio

How to Handle Norton Scam Emails

Avoid interacting with any email claiming to be from Norton without first verifying its authenticity. Don't call any phone number or open any links included in the email. If the scam email contains an invoice, log in to your Norton account and check your order history, billing, or subscription information.

If a message looks suspicious, report the scam email to Norton for review. If confirmed as deceptive, they will take appropriate action. If you are sure it's a scam email, you can report it as phishing to your email provider. If confirmed as a phishing attempt, the email provider will likely blacklist the email address to stop it from targeting other users.

How to Stop Norton Spam Emails

So far, you've learned how to identify and deal with Norton scam emails. But what should we do about the incessant marketing and promotional emails Norton itself sends to promote its products and services? Such emails are safe (as long as they are legitimate Norton emails), but frequent emails can be annoying and make it challenging to manage the inbox. Marketing and promotional emails are generally unwanted.

Here are some ways you can stop receiving spam emails from Norton:

Update Email Preferences

Go to your Norton account settings and disable the emails you don't want to receive from Norton, such as newsletters, special offers, and reminders.

If you cannot access your account, you can unsubscribe directly from Norton marketing spam emails using your email account.

Unsubscribe

Norton provides an unsubscribe link to opt out of their marketing emails. This can be found at the bottom of their emails. However, one should exercise caution while opening unsubscribe links. It could be that the email is not from Norton but is a phishing email and the unsubscribe link is malicious.

If you're a Gmail user, click the unsubscribe button instead of the link. This is a safer option.

Block the Email Address or Domain

You can also use an email management tool, like BlockSender, to block Norton spam emails instead of unsubscribing. This robust tool also allows you to permanently delete incoming Norton emails, skipping the Trash folder. Another advantage is that blocking takes effect immediately, unlike unsubscribing, which may take some time.

With this tool, you can block not only individual email addresses but also entire domains. Norton uses multiple email domains to send its emails, such as norton.com, nortonlifelock.com, and emails.norton.com.

Using Block Sender to Block Spam Emails From Norton

Blocking rules can be set through BlockSender's web dashboard or Chrome Extension. Here, we'll discuss the process using the extension, as it's simpler and quicker.

1. Sign up for Block Sender.

2. Download the Chrome extension.

3. Link your Gmail account.

4. Open any marketing email by Norton.

5. Click on the Block icon and select your preferred blocking option. You may choose more than one option.

You can also set a blocking rule for all Norton email domains. However, only do so if you are sure that you don't want to receive any emails from Norton, as it will also block important emails.

1. Click on the Block icon and select "New Block".

2. Choose the "Website/Domain" option from the dropdown.

3. Type *norton*.com in the field.

4. Select the "Delete (skip trash)" option if you want the blocked emails permanently deleted and skip the trash folder. (Optional)

5. Click "Save".

This rule doesn't apply to country-specific domain extensions such as .cn and .hk. You can set up additional blocking rules for these if needed.

Conclusion

Norton scam emails are becoming increasingly sophisticated, making them harder to detect. Identifying these scams is crucial to avoiding potential threats. Additionally, Norton's marketing email spam can be a persistent nuisance.

In this article, we covered how to distinguish between legitimate and fraudulent Norton emails and explored multiple ways to stop Norton’s marketing spam. We also discussed how BlockSender can help you permanently delete emails from specific Norton addresses or entire Norton email domains.